Case In Point: The Metropolitan Opera: A Customer Experience Worth Talking About

The Metropolitan Opera House at Lincoln Center in New York

The Metropolitan Opera Feels Safe With FileBank Art

FileBank Art stores the entire collection of costumes, paintings, sculptures, manuscripts, and more for the Met Opera House at Lincoln Center in New York City. Jeff Mace, director of operations at The Metropolitan Opera, has this to say about his relationship with FileBank Art.

"There is something to be said for the force of personality and careful attention to detail that Greg [Copeland] brings to the business that makes it feel more like a personal relationship than a business relationship. That is what has served the MET well over the last 30 years.”

“FileBank Art’s attention to detail, with respect to the safety of the storage environment, fire suppression, lighting, health, and well-being of the staff, really stands out compared to other vendors. It gives us comfort, especially when we have so many valuable assets stored at FileBank Art”

“We wrote initial terms and conditions with FileBank Art and the MET in the 1990s and we just keep re-upping that same contract because we have nothing to worry about. It has been an overwhelmingly positive experience. The level of service, accessibility, and availability is unparalleled. The service we receive is far beyond what is in our contract.”

“It is remarkable that Greg knows how I take my coffee, he has it ready for me every time I come out there.”

-- Jeff Mace
Director of Production Operations
The Metropolitan Opera

Why Art Handlers Need a Diverse Range of Skills

An art handler at FileBankART, has one of the most difficult, yet, we believe, one of the most interesting jobs. They are responsible for so much behind the scenes work, such as at museums, galleries, a pop-up art exhibitions, or a corporate art collections. They work hand in hand with gallery directors, registrars, curators, and private collectors.

They are responsible for hands on collection care, our art handlers are always packing and transporting artworks to multiple locations across a city. You may also find them spending an entire day at our storage facility barcoding, organizing and placing items in climate controlled storage.

No two days are ever alike for our art handlers. They are trained to work with various people and their high value collections, and to be familiar with various types of venues and institutions. 

This is why art handlers need to have a diverse range of skill set so that know how to handle different situations that may arise. They must have experience in dealing with paintings, sculptures, films, couture, costumes, theater backdrops, rare books, antique furniture, cars, manuscripts, artifacts, and an overall knowledge in art management.

At FileBankART our art handlers are constantly undergoing training, to keep them abreast of new techniques, the different mediums, and best practices, and how to handle various situations.

Find out how we can help move and store your collection:  Contact us today

Art Investment Is On The Rise

Leonardo Da Vinci’s Salvator Mundi painting is one of the highest sold on record.

More and more individuals and companies are investing in high-value art for profit, according to the BBC. 

The painting of Christ, titled “Salvator Mundi (Savior of the World) by Leonardo Da Vinci was sold for a record $450 million in 2017. Sixty years ago, however, the same painting, thought to be painted by a lesser known artist, had been auctioned for a mere $45 in London. This situation rare, yet it’s an example of the kind of high-value profit and capital gain one can achieve through investing in art. 

However, if you are planning to do so, you must keep in mind that high value art work needs protection and preservation to maintain its integrity. This is when secure and climate controlled art storage facilities become important. 

The Importance of Digitizing Art Collections

At FileBankART our storage facility provides all types of collections with security against theft and environmental factors, we also offer the benefit of a digitized art management system, FB-ART Finder, to our clients at no additional cost.  

A digitized art management system gives each piece of art its own unique identity. Any piece can be easily located through a secure cloud-like system. You and your team can have visual access to your inventory through our effective Art Managment software that allows you to digitize art. 

Without a reliable online art management platform it becomes tedious to keep track of stored art. Through a digitized art management system, you and your clients can tour the artwork virtually. We realize that art work is valuable and access should not be limited by its physical location. 

If you want to manage, track, store and maintain the value your artwork collection, you should look for an art storage facility that has a digitized art management system.

With high definition photographs, you get a portal to your collection that you can visit anytime. You can easily manage and track your art collections through the FB-ART Finder system. 

Wrapping Up

In order to protect and preserve your art collections, store your works of art in an art storage facility that has a digitized art collection management system. By doing so, you will be able to access each piece of your art any time and any day. 

Most of the world's art is in storage

Read this article by Quartz: 

Great read on why so much of art is in storage.